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Delivery and Courier charges

 
As an online company we take the business of delivery seriously. Whether it’s apartment living, a ¼ acre in the burbs, a country farm, or island life, no matter where you are, we deliver nationwide.

We want you to experience your purchases as quickly as possible and without concern of where you call home, hindering your wallet. As a result we strive to have one of the best wine delivery services in the country.

To help us realise this pledge please have somebody over the age of 18 on hand to sign for the delivery, and its probably best to send your wine experience to an address where it can be received between the courier drop off hours of 8-5.

During COVID19-lockdown periods and Christmas season please add on another 4 days toyour ETA time frames as our couriers are pretty chocker!
 

Prices

To keep the focus on the product experience we’ve kept the delivery charges simple.
Free We will take care of the freight charge for all purchases over 36 bottles (excl Great Barrier, Stewart and the Chatham Islands).
$5
per case of 12
For all those in the Auckland Regional area, let us worry about the traffic
$8
per case of 12
For deliveries elsewhere within Mainland North Island
$10
per case of 12
Our cellar is in Auckland so if we need to use the boat to get to your place, we need a bit extra for lifejackets. This includes the South Island, Waiheke Island.
Contact Us For those who really enjoy the island life of Great Barrier, Stewart and the Chathams, your waves are a bit bigger so we have opted for an extra cost to give the wine cases a lifejacket as well. Please contact us first regarding delivering to these addresses.
Additional $7
per case of 12
There is an extra $7 per case of 12 for any Rural deliveries.
Map
 

Delivery Times

We want you to enjoy your experience as soon as possible, so we've given the nod to some of the quickest courier drivers around, to deliver your products in care and expedience. The target times are
 
Local Auckland Area 1-2 Working days
North Island    2-3 Working days
South Island    2-4 Working days
Rural    Add an extra two days for all rural and offshore island deliveries. Click here to check whether we class you as rural. Offshore Islands include Waiheke, GBI, Stewart, and the Chathams.

We will try to meet these targets with every delivery but on the odd occasion events beyond our control might occur. Please contact us should your products not arrive.
 
For deliveries requiring special attention i.e. Sunday deliveries, chilled deliveries, urgent deliveries, or deliveries without a signature please contact us first, or use the message box provided at checkout.
 

Insurance

We’ve got this covered till the designated point of your delivery address. We reckon you’re the master and commander of your estate, so we will relinquish the responsibility for theft and damage beyond this point.
 

International Deliveries

If you would like your wine experience to jump on a plane and come and visit you in another country - Vitis Cellars can make this happen. Delivery is fully insured and as with our domestic deliveries is fully traceable right up to your door. The wine experiences travel in specifically design international cases with robust polystyrene inserts to protect your wine from any knocks and the various temperature changes.
For all wine deliveries that need a passport please contact us here
p1  All prices are in NZ dollars including GST.       p2  Order online 24/7 365 days a year.      p3  Drink responsibly